Chaos at Turkish Airlines and Istanbul Airports

[GTranslate]

Heavy snow paralyzes Istanbul airports and national carrier Turkish Airlines canceled more than 650 flights. Turkish Airlines is a member of Star Alliance.

It appears this usually great airline is clearly not equipped to handle an emergency situation.

Duizenden gestrande passagiers voelen zich weer alleen gelaten door Turkish Airlines.
The award winning 4-star airline with a mostly great reputation seems to be failing again. This time due to bad weather and snow storms in Istanbul

Honderden vluchten werden zondag geannuleerd, maar Turkish Airlines verkocht nog steeds tickets op de geannuleerde vluchten.

Gefrustreerde passagiers konden bij de luchtvaartmaatschappij niemand te pakken krijgen om een ​​oplossing te vinden voor hun gestrande status.

Hier zijn enkele van de vragen en opmerkingen die op Twitter zijn geplaatst:
@TurkishAirlines- If you’ve had flights fly out today to Istanbul why haven’t you rebooked me? My flight was on 7/1/17 which got canceled.

@TurkishAirlines- Wish you the best. I talked to the hotel here and they said passengers are finding their own way home since TA is not doing anything.

@TurkishAirlines- It is being told that Turkish Airlines does not have a pilot to fly TK 720 today.

flight tk1857 to Madrid tomorrow was canceled. still no new flight. How to proceed?

De mediarelaties van Turkish Airlines waren tijdens de huidige situatie niet beschikbaar en stil.

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